This recent period has been particularly challenging for the funeral profession which prides itself on providing families with a personal and caring service at all times.
The recent BBC news article “Coronavirus: Six challenging months for undertakers” highlighted how difficult it has been for many funeral directors, who have had to limit human contact due to lockdown and social distancing restrictions. Indeed, many have found that supporting and reassuring families has become one of their biggest challenges.
Whilst the majority of people have embraced using the internet for things they would have previously done in person, the funeral profession is quite rightly taking its time to adapt and find new ways to cater for families based on current circumstances.
Technology can help funeral directors to provide a more personalised remote arrangement. Arranger is an easy-to-use software service which enables you to:
- Provide clear and transparent pricing on your website
- Share your unique products and services with a fully branded online brochure
- Guide families on the telephone or face to face using Zoom, Skype or Facetime
- Create itemised estimates quickly for each family
With a branded online product and services brochure, funeral directors can guide families through their choices before, during and after the arrangement meeting. This can help you make remote arrangement meetings more personal and inclusive for the entire family, and can help keep costs to a minimum.